Checkout Flow Monitoring

Checkout flow monitoring simulates a complete purchase journey through your Magento store, catching issues that simple page checks might miss.

How It Works

Pulsar's synthetic checkout test:

1. Navigates to a configurable product page
2. Adds the product to cart
3. Proceeds through checkout steps
4. Verifies each step completes successfully
5. Stops before actual payment submission

Setting Up Checkout Flow Monitoring

To configure checkout flow monitoring for your site:

1. Go to Sites in the left-hand menu
2. Click on the site you want to configure
3. Find the Checkout Flow Monitor section
4. Configure the following settings:
   • Product Path - URL path to a test product (e.g., /test-product.html)
   • Checkout Path - URL path to checkout (e.g., /checkout)
   • Theme - Select your Magento theme (Luma, Hyvä, or Custom)
   • Check Interval - How often to run the checkout test
5. Toggle Enable Checkout Flow Monitoring to ON
6. Click Save

tip

Create a dedicated test product that's always in stock and has simple options.

Advanced: Custom Selectors

If you have a customized checkout, expand the Advanced section to configure custom CSS selectors:

Selector	Description
Product Info Selector	Element containing product details
Add to Cart Button Selector	The add to cart button (e.g., #product-addtocart-button)
Cart Success Message Selector	Element shown when item is added to cart
Checkout Shipping Form Selector	The shipping form element

Click Save after configuring custom selectors.

Flow Steps

The default Magento 2 checkout flow:

Step	Verification
Product Page	Add to cart button visible
Mini Cart	Item added confirmation
Cart Page	Product in cart, proceed button
Checkout - Shipping	Shipping form renders
Checkout - Payment	Payment methods visible

Status Determination

Result	Status
All steps complete	Up
Any step fails	Down
JavaScript error during flow	Down
Timeout waiting for element	Down

Error Details

When a checkout flow fails, Pulsar reports:

• Which step failed
• What element was expected
• Any JavaScript errors captured

Best Practices

Test Product Setup

1. Create a simple product for testing
2. Ensure it's always in stock
3. Use a low price point
4. Disable any upsells or cross-sells on the test product

Checkout Configuration

1. Enable guest checkout for simpler testing
2. Configure a test shipping method
3. Ensure test addresses are valid for your shipping zones

Monitoring Schedule

• Run checkout flows less frequently than HTTP checks (every 5-15 minutes)
• Checkout flows count against your browser session quota

Troubleshooting

Flow Timeout

If flows consistently timeout:

• Check if selectors match your theme's implementation
• Verify the product is in stock
• Review page load performance

Intermittent Failures

For occasional failures:

• Check for A/B tests that might change selectors
• Review third-party script interference
• Verify checkout customizations are loading consistently

Custom Theme Issues

If using a custom theme:

1. Use browser DevTools to find the correct selectors
2. Test selectors manually before configuring
3. Update selectors after theme changes